WHAT HE DOES: "I spend most of my time split between setting the priorities for the future of Livecube and talking to clients. When I’m not talking about Livecube, I try to listen intently to the needs of the industry so we can always be ahead of the curve."
HOW HE GOT HERE: "Entrepreneurship has always been part of who I am. Recently, in an effort to surround myself with other entrepreneurs, I started the NJ Tech Meetup, which has grown into New Jersey’s largest technology community with more than 3,500 members. Out of that experience came my frustration with the lack of good technology for audiences at events. That was the catalyst to becoming a cofounder with Livecube."
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WHAT HE DOES: "Whether it’s setting up an event, managing the business or finding a new sponsor, I am always on the go. The key to it all is bringing the sales and marketing team together with the operations team to produce incredible events. Our common goal is to create world-class experiences for weekend warriors. Each day is different, but achieving that goal is my main focus." WHAT OTHERS SAY: “Since 2006, Aaron has been instrumental in creating, developing and marketing the Major League Dragon Boat Series brand. From an idea in 2006, the Series now consists of nine events in Canada and the United States attracting over 100,000 participants and spectators," says Carolyn Lee of Great White North Communications.
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HOW SHE GOT HERE: “I graduated from Lincoln College in Normal, Ill., with a bachelor’s degree in tourism, sports and hospitality management. During my college career, I spent summers interning with Doubletree by Hilton in Bloomington, Tan-Tar-Resort in Lake of the Ozarks, Mo., and the Triple-A Iowa Cubs in Des Moines, Iowa. I was determined to land a successful career in the hospitality industry.”
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WHAT SHE DOES: “The bulk of my work includes planning conductor training workshops and annual conferences, as well as corresponding with members, working with our board of directors, and maintaining and expanding our online presence through social media and websites.” HOW SHE GOT HERE: “My passion for music led me to earn a Bachelor of Music Education degree from James Madison University (Va.) and then a Master of Music Performance degree in French horn from Virginia Commonwealth University. While at VCU I began working for the Conductors Guild part time as an assistant. It was this position that sparked the desire to enter the arts administration field, so when the position of executive director became available, I jumped at the opportunity.”
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WHAT SHE DOES: “My job is to execute PR and digital media strategies for more than a dozen clients. I advise on websites, analyze spreadsheets, update social media channels and provide direction on video projects. I also review database requirements, coordinate media tours, unpack silverware, welcome event attendees, whatever is needed.” WHAT OTHERS SAY: “She is a strategic thinker and real doer. Through all her work, she remains focused on setting proactive, measurable goals and outcomes that help clients—and industries—define success,” says Michael Alderson, FSA Management Group.
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WHAT HE DOES: “I’m responsible for the management of all client meetings and events, and the selection and supervision of association volunteers and conference staff. The two largest clients my company manages are Association of Fraternity/Sorority Advisors and Association of Fraternal Leadership & Values, with each client hosting large-scale meetings throughout the year from coast to coast. I coordinate everything from hotel logistics, audiovisual, and food and beverage to staff travel, off-site events and volunteer training.” HOW HE GOT HERE: “Landing in this role was never part of the plan. In fact, after completing my bachelor’s degree in public relations, I fully intended to become a college administrator. Earning my Master of Arts in student affairs and higher education administration helped connect me to higher education associations, and I ended up focusing my passion on the association world. After several months with Synergos, I began filling in for the meeting planner role following a staff vacancy and quickly learned the ropes to effectively manage our events.”
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WHAT HE DOES: “I am in charge of 40 percent of the sales goal at the hotel. My day is spent handling my own market, which is the association market out of Washington, Maryland and Virginia and all citywides. I also act as a mentor and leader to the sales team, while working hand-in-hand with the director of sales.” WHAT OTHERS SAY: “One of the most hardworking people on the team, Carlos is not content to do things by the book and has continually paved the way for sales managers to step out of their comfort zone and react with the times, forgoing the phone for new and improved tactics, including relationships, social media and community relations,” says Emily Sharp of Hyatt Regency Boston
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WHAT HE DOES: “I form, enhance and sustain lasting relationships. Through these relationships, we achieve our mission of developing young men into leaders, scholars and service-oriented college graduates. A primary channel to achieve this is through meetings, conferences and educational programs we plan, implement and deliver at the campus, regional, national and international level for our members each year.” WHAT OTHERS SAY: “Harris’ direct volunteer involvement in chairing and planning events over the last six years raised over $1 million in support of Kansas City-area local charitable and arts organizations,” says Shane N. Yates of the Ohio Society of Association Executives.
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WHAT HE DOES: "I serve as the primary liaison for all marketing initiatives for Amway Grand Plaza, JW Marriott Grand Rapids, Downtown Courtyard by Marriott, and Peter Island Resort and Spa. I’m responsible for the development and execution of all corporate marketing initiatives, advertising and public relations, management of digital and social communications strategies, collateral development and revenue enhancement programs." HOW HE GOT HERE: "I am a seasoned industry professional with more than 18 years of marketing expertise and more than a decade in the hospitality field with extensive experience in strategic development, digital media tactics and measurement methodologies. I have been with Amway Hotel Corporation for more than six years, joining after working closely with the company as an outside brand strategist."
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WHAT SHE DOES: "I manage all the logistics for our events including sponsors, staff and recruitment of teams. I also spend a fair amount of time as a referee in our small family business." HOW SHE GOT HERE: "Short story: My mom owns the company. Long story: I got hooked on events at an internship at Disney's ESPN Wide World of Sports (the year it opened, 1998) and then onto the Goodwill Games. I then landed my first real job at Synergy Events. I switched over to the agency side and realized that was not for me. Red Bull intrigued me and I stepped into beverages for three years, but focused on events. I moved back to Annapolis, and as many interviews as I went on to get a 'real job,' I kept coming back to Synapse, and that’s happily where I am today."
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WHAT SHE DOES: "I sell the Richmond region as a destination for religious meetings and sporting events. Building relationships with clients is a key part of my job. You will not find me behind my desk all day. I like to get out and visit with clients face-to-face and be a part of their events." HOW SHE GOT HERE: "I have been working with CVBs since I was 19 and came to Richmond Region Tourism after working as a sales manager at a CVB in Texas. I am originally from the East Coast and a town with a ton of history, so Richmond was the perfect fit."
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WHAT HE DOES: "I get to promote and sell Seminole County—the best Central Florida destination, located north of Orlando." HOW HE GOT HERE: "After graduating from Flagler College, I took an internship with the Central Florida Sports Commission and then worked for the Sports Commission for two-and-a-half years as the sports marketing manager for Seminole County. I joined the Seminole County CVB as sales and sports marketing manager in 2008 and was recently promoted to executive director in 2013."
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WHAT HE DOES: "I am fundamentally responsible for all aspects of the asset’s fiscal performance and its value. I oversee the hotel’s daily financial revenues and expenses, legal matters and HR. I play a key role on the strategy team at Doubletree by Hilton Tarrytown, where our sales team has consistently grown its revenue in all market segments year after year since our reopening after major renovations several years ago." WHAT OTHERS SAY: “He spends his free time serving his community and inspiring others. Much of his work is in the form of financial charity helping out organizations close to his heart. From food pantries to local schools and his neighborhood synagogue, Mr. Elchonen is always willing to lend a hand,” says Linda Ferone of Hilton Tarrytown.
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WHAT SHE DOES: "One of my favorite parts of the job is how different things can be from day to day. One weekend we might be hosting tens of thousands of activists for a FreePAC show, and the next we’re meeting with a small group to discuss a local issue. Beyond all the contracts, hotels, venues, catering and logistics, my job is to make sure that the FreedomWorks community has everything they need to have the best possible experience during their time with us." HOW SHE GOT HERE: "A few years ago, one of my colleagues took another job, and our first-ever FreePAC event landed at my feet with no notice (and no instruction manual). It was a crash course on how to bring 17,000 people together for a great program, and thankfully, everything worked out. Since then, I’ve been helping oversee FreedomWorks events all over the country."
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WHAT HE DOES: "I coordinate the operations and logistics of sporting events from the booking to execution to post event follow-up. I function as the middleman between local, regional and national event owners and local facilities owners, vendors and media. I also act as the race director for the Tulsa Federal Credit Union Tulsa Run, which is a 37-year-old, 10,000-person 15k/5k/2k road run." HOW HE GOT HERE: "I thought I wanted to work in finance, but unfortunately it was during the financial downturn in the early 2000s. I couldn’t find a finance internship, so I ended up taking an unpaid internship for the Baton Rouge Area Sports Commission under Vince Trinidad. Since then I have worked for a minor league baseball team, took a full-time position with the sports commission in Baton Rouge, worked as an event manager and sports sales manager for the SMG/Jackson Convention Complex, and now I am doing operations for the Tulsa Sports Commission."
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WHAT HE DOES: "Each day is a little different as we work to provide memorable experiences for the student-athletes participating in each of the 89 championships of the NCAA. From managing the department’s $161 million budget to leading our hotel program and directing our recent site selection campaign, I work to identify and implement operational efficiencies and strategic endeavors for the association. This past year, I was recognized with the NCAA President’s Award, which is bestowed annually to one national office staff member." HOW HE GOT HERE: "After stints at the RCA Tennis Championships followed by time on-campus at IUPUI, I’ve been at the NCAA for nearly nine years now. I began in the branding and communications department overseeing much of the creative development process and marketing of select championships before moving into the championships and alliances group."
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WHAT HE DOES: "I work in sales and marketing, account management, operations, project coordination and management, talent management and, of course, IT support. Shimmer Events is a boutique agency and as owner, I get to float between various tasks throughout the day." HOW HE GOT HERE: "After being downsized as a meeting planner from a medical education agency, I was exploring a few employment options and couldn’t find the right fit. My friends could see my passion for flawless meetings and events and encouraged me to take the risk and start my own agency. Hard work, networking and building relationships allowed me to grow Shimmer Events."
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WHAT SHE DOES: "I have the great honor of bringing meetings, events and citywide conventions to my hometown of St. Louis. I am responsible for selling the America's Center Convention Complex and represent more than 71 hotels in the St. Louis metro area. I am a hometown girl, so I feel that my intimate knowledge of the destination and relationships in the city set me apart." HOW SHE GOT HERE: "My professional career began on the hotel side in St. Louis working with Millennium Hotels and Resorts. I moved to Chicago with Millennium after being promoted into the Global Sales Office. After that, I moved to Omni Hotels where I opened the Omni Dallas Hotel in 2011. I had a great career with Omni and really loved the company and the people. However, when the St. Louis position opened up, I was thrilled to take the opportunity."
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WHAT HE DOES: "In addition to promoting Overland Park’s athletic facilities, hotels, attractions and many other features to sports rights holders and tournament organizers, I play an active role in driving economic impact to our area through various sporting events." WHAT OTHERS SAY: “Justin cares more than anyone I've ever met about his clients, about amateur athletes and their families. He works incredibly hard to make sure tournament organizers have everything they need to achieve a successful event. It's not uncommon to find him at a registration booth lending a hand or stopping by a tournament on a Saturday afternoon just to check in with a tournament organizer,” says Liron BenDor with the Overland Park CVB.
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WHAT SHE DOES: "My role is two-fold. First, I identify opportunities for Chicago that will best help us meet our goals as they relate to domestic and international visitation and economic impact, and lead the bidding process to secure those events as new business for Chicago. Second, I recruit executive committee and board members through our Corporate Partnership Program, which provides the basis for the funding to bid on new business and events for Chicago." HOW SHE GOT HERE: "I was born and raised in downtown Chicago, so this city is in my blood and a major part of who I am. I was recruited to Colgate University to play ice hockey. After undergrad, I took a job in Boston, but returned to Chicago and attended Loyola University. I began working with the Chicago 2016 Olympic Bid Committee, which was a tremendous experience. After the 2016 Games were awarded to Rio, I joined The Marketing Arm in the Chicago office working with AT&T on sports and entertainment sponsorships. Two years later, when the Chicago Sports Commission was launched under Choose Chicago’s leadership, I joined the team at its initiation."
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WHAT SHE DOES: "My role is to manage various associations and sell the Marriott brand. The goal is for each association to buy Marriott a majority of the time. At the end of the day, it is truly treating others how you want to be treated. I find my role is greatly benefited by simple ethics." HOW SHE GOT HERE: "Sixteen years ago, I started working as a front desk associate at a full-service hotel. While my goal was simply to explore the hotel industry, I caught the bug. I knew this was the career path for me. Through the early years, I set out to be a department head in each area, such as housekeeping, front desk, etc., with the end result of a general manager position. Once I circled to sales, it stuck with me."
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WHAT SHE DOES: "I assist and serve meeting planners in making Franklin the destination of choice for their meetings and events." HOW SHE GOT HERE: "I have served at the Franklin CVB for nine years. Each of my previous roles—from hotel sales to themed restaurant sales and marketing—have provided networking and advancement opportunities that ultimately led to my current position. I have spent a total of 13 years working in the Nashville hospitality industry."
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WHAT HE DOES: "I am responsible for selling Wichita as a convention and exhibition site to associations and organizations to enhance the economic development of the city and south central Kansas. My market focus includes agricultural, aviation, scientific and engineering, and government-related associations." WHAT OTHERS SAY: “Keith's strengths include his careful attention to detail, his desire to learn and understand the issues that impact our industry and our organization, and his ability to form strong relationships with our partners and our clients,” says Maureen Hofrenning of the Go Wichita CVB.
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WHAT SHE DOES: "I oversee the staff of the events department for USA Volleyball. I am the lead person for our three largest events, the Girls’ Junior National Championships and two Girls’ Junior National Qualifiers. I also help with the selection of cities for our National Championships." HOW SHE GOT HERE: "I will celebrate my 15th year with USA Volleyball in April. I started in the sports industry as an intern and then a sports coordinator for a local YMCA. I was notified about an opening with USAV that was being hired by a former coach of my sister. I was hired to coordinate the Nike VolleyVan and then moved to events a short time later. The rest is history."
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WHAT SHE DOES: "I am responsible for managing and executing all association conferences, meetings and events. That includes site selection, contract negotiation, establishing and executing fiscal year budgets, organizing meeting specifications with host properties, managing staff schedules for all conferences and events, coordinating arrangements for speakers, board and staff, obtaining sponsorships, producing marketing materials, and processing registrations." WHAT OTHERS SAY: “I have lost count of how many attendees make a point to seek out LaKisha to tell her how pleased they are and how great of a job she does. She is a true people person,” says Cindy Marmino of HelmsBriscoe.
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ADDITIONAL TITLES: President, Illinois Association of Code Enforcement; Code Enforcement Officer, Village of Montgomery, Ill. WHAT SHE DOES: "My work with the IACE and AACE centers around providing quality educational and networking opportunities and events for officers, inspectors and directors as well as marketing, advocating and bringing recognition to the profession of code enforcement on the state and national level." HOW SHE GOT HERE: "I have a background in urban planning and went to Ball State University’s College of Architecture and Planning. I had the privilege of working for two prestigious and award-winning communities in central Indiana before relocating to Illinois. Shortly after moving to Illinois, I got involved with IACE and designed and launched the “Importance of Code Enforcement” campaign, which focused on marketing the profession statewide throughout Illinois. I also secured a Gubernatorial Proclamation recognizing Code Enforcement Officer Appreciation month, which was the first time that Code Enforcement Officers were recognized on a state-level in Illinois."
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WHAT SHE DOES: "I manage a $1.5 million marketing budget and lead a team of eight full-time and two part-time employees responsible for developing and implementing the marketing and communications strategies for the CVB. Our team is responsible for social and digital media, publication production, advertising sales and other private revenue generation, public relations, legislative affairs, two information centers, a volunteer base of nearly 80 people, inquiry fulfillment, graphic design, and media placement by developing programs to reach leisure travelers and convention and sporting event planners." HOW SHE GOT HERE: "I went to school at Southwest Baptist University (Mo.) and earned a degree in commercial music. I planned to move to Nashville and manage performing artists shortly after graduation. I needed a short-term job before moving, so I stopped by the Springfield Tourist Information Center to see if they had any positions available handing out brochures and selling t-shirts until I got my big break. I certainly had no idea what a CVB was or did. Little did I know when I accepted a job as a marketing coordinator there that I would fall in love with the city and the industry. I was quickly promoted to director of marketing and communications and I’ve been at the Springfield CVB for almost 12 years."
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RECENT JOB NEWS: Marcial left a job as the director of meetings and education with the NAFA Fleet Management Association in late April 2014 to take a new position as senior director of events for Meeting Professionals International in Dallas. HOW HE GOT HERE: "I came to NAFA from a National Medical Association where I led the meetings and events team, and my position at NAFA was appealing because of the additional responsibility for leading the association’s education department. I started my career in the hospitality industry and worked my way up from front desk agent to a variety of management positions and eventually conference services and national sales. Toward the completion of my MBA, the opportunity came to move over to the association world and I haven’t looked back."
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ADDITIONAL TITLES: Owner, Equidentistry; Owner, MeetingsByMeredith; Associate, GioWorks. WHAT SHE DOES: "My full-time profession is a horse dentist. Yes, really! That job led me to my position with IAED and eventually to planning other events for friends, family and now outside clients. During the very cold and very hot times of the year, my dentistry job is slower and it gives me time to plan. I’m responsible for planning IAED’s Annual Convention and Trade Show, as well as several smaller educational workshops and certifications throughout the year. I also help the association with day-to-day activities." HOW SHE GOT HERE: "When I was in high school, I volunteered for an organization called The Equine Rescue League. They used to allow the students from the local equine dentistry school come in to work on their horses for experience. After seeing them help so many of our horses to be more comfortable when they ate and happier when we rode them, I knew this was a way I could help horses. I went to school; became a member of the IAED; started my practice; and in 2009, got my certification. In 2012 I started working for IAED."
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WHAT SHE DOES: "I manage and build relationships through positive and creative experiences." HOW SHE GOT HERE: "I stumbled into the events industry from a love of theater (my degree) and stage design. When contemplating careers, I didn’t know they had jobs, outside of theater, where you were paid to have a good time so events weren’t on my radar in college. I started as a volunteer event planner and, from there, took any job that kept me in the field, advancing and gaining skills as I go. Through my career, I’ve been blessed to travel internationally, work with some of the best venues and have life experiences that, growing up, I thought, was only afforded to those who were famous. I wake up every day still excited about how much more there is to learn and how much this field has to offer."
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WHAT SHE DOES: "I am in charge of the event and logistic planning for the organization, including our extension, recruitment and installation efforts for our new chapters, regional leadership conferences, Leadership Development Institute, biannual convention, and the academy for our newly elected chapter presidents and chapter advisors." HOW SHE GOT HERE: "I fell in love with event planning in college when I was planning events for my own Gamma Phi Beta chapter at Indiana University. After college, I worked in event design and catering sales for a boutique catering company in New York City. From there I moved to Toronto, where I worked for a meeting planning and incentive travel company before moving back into catering sales for Daniel et Daniel, one of the top catering companies in the Toronto area. I moved to Denver seven years ago and spent two-and-a-half years traveling the world for an incentive travel company before settling in a full-time position as the special events director at a country club. Working at Gamma Phi Beta is my first foray into planning for a nonprofit or association."
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WHAT SHE DOES: "Everything and anything. We’re a small bureau, so our entire team jumps in wherever necessary. I try to focus on keeping our ship moving forward and keeping our team motivated. Building and maintaining community and state relationships through good communication is also incredibly important as is continually demonstrating our impact on our amazing community." HOW SHE GOT HERE: "I came from a marketing and retail background, not tourism. But through my work with Ogden City to revitalize our historic district, I became involved in many programs within our community. This position became available and I was asked to apply. The other final candidates had tourism experience, but did not know, or have my passion for, our community."
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OTHER CERTIFICATIONS: CMP and CTA. WHAT HE DOES: "I juggle between entertaining and educating our members. Every day is different in association management. I get to work in all areas of operations, including meetings, membership, marketing and finance—juggling all the different organizational priorities on a daily basis. It’s great that I get to work with many different associations, so I get to learn about a lot of different industries, everything from pharmacy issues to restaurants and hospitality issues." HOW HE GOT HERE: "I ended up working in association management after starting out expecting a career teaching in a classroom. Working for my fraternity headquarters out of college led me to the training and development world, which has obvious close ties with planning and organizing events, so it seemed a natural fit."
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WHAT SHE DOES: "Research To Practice is a medical education company specializing in physician and allied health professional education that’s focused exclusively on oncology and hematology. My job entails the logistical planning and management of nationwide education conferences and events. This includes contract negotiation with hotels and venues, vendor management, budget development and on-site event execution." HOW SHE GOT HERE: "I began my career as an editorial coordinator at an association management company in the Chicago suburbs. After being brought on-site to conferences to help with registration, I was promoted to the company's meetings and conference department and there began my career as a meeting planner. Since then, I have worked as a medical association conference planner and as the education and meeting manager for the Turnaround Management Association in Chicago. I relocated to Miami in 2013 and began working in business development and sales at The Temple House, a private event venue in Miami Beach. I recently joined the team at Research To Practice, planning oncology conferences nationwide."
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WHAT SHE DOES: "Every day I look at new opportunities that will be a perfect fit for Daytona Beach. I work closely with our area partners, facilities, and city and county personnel in creating the backdrop for a successful event." HOW SHE GOT HERE: "I have worked in the hospitality industry for more than 17 years, and hold a B.A. in psychology from the University of Central Florida—which is the perfect degree to have in this industry. I started in the kitchen and then moved onto the restaurant management side at the Adams Mark, then to convention services with Noble House, regional manager with HelmsBriscoe and for the past seven years, I’ve been at the CVB."
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WHAT HE DOES: "I represent Houston to national associations based in the Midwest or West Coast that host citywide conventions. I also handle some corporate accounts based in Texas and Oklahoma, and as the foodie of the office, I handle food and beverage accounts." HOW HE GOT HERE: "I moved from New Hampshire to Houston in 2006 to attend the Conrad N. Hilton College of Hotel & Restaurant Management at the University of Houston. During my junior and senior years, I interned at the San Antonio and Houston CVBs, respectively, and fell in love with the industry. While doing my last semester abroad, I mailed postcards from all my travels to a number of the executives at the Houston CVB. Much to my delight, they hired me into a sales position, and I have been with the organization for four years."
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WHAT HE DOES: "My job really revolves around being as involved in our industry as possible and developing relationships to understand how Social Tables can continue to work with industry partners. Our marketing team’s goal is to 'create marketing people love,' which means we are focused on finding the intersection between telling Social Tables’ story and creating valuable content for the industry to learn more about how we can be helpful." WHAT OTHERS SAY: "Trevor is one of the brightest people I have ever worked with. At 23, he runs our marketing team of six and under his leadership, our industry education initiatives have grown exponentially. Trevor is constantly thinking about how we can educate meeting professionals to use technology, become more organized and meet their business goals,” says Dan Berger, a former 40 Under 40 honoree, with Social Tables.
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WHAT HE DOES: "I lead a dedicated, hard-working and passionate team of meeting professionals at one of the top association management companies in the country. Annually, my team of four manages more than 60 meetings, conferences and events for 15 associations throughout North America. I plan the logistics for at least 10 of those events each year and manage the risk of all of our clients, reviewing and approving every contract for every event." HOW HE GOT HERE: "I cut my teeth in the events industry by volunteering at athletic events while in college, then working high school state championships during an internship-turned-full-time job at the Kentucky High School Athletic Association. My introduction to association management was with the American Volleyball Coaches Association, where I started out in communications, then worked my way into event management, eventually managing its spring conference and its High School All-America Match, which is nationally televised on ESPNU. I was also involved in the management of the annual convention. Following the AVCA, I started at AMR as a conferences and events manager and was promoted to director in December 2012."
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WHAT HE DOES: "I oversee the organization’s strategic initiatives, educational programming, alumni outreach efforts, marketing and communications, membership growth and retention efforts, risk management assessment, biannual budgetary and event planning." HOW HE GOT HERE: "I studied at Wilberforce University, majoring in international business marketing and communications and studied abroad at Tel Aviv University in Israel. Prior to the executive director position, I served as the director of communications and editor-in-chief of the nation’s second oldest continuously published African American magazine, The Sphinx. These positions gave me the opportunity to watch and learn from some of the best leaders in their industry, including Elliott Ferguson, Harry Johnson and Hilton Smith. Their attention to detail and passion for excellence only increased my desire to understand what they’ve done, take their best, make it my own and brand it with the level of detail needed to be held to a similar standard."
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WHAT HE DOES: "I act as a liaison to the city for incoming conventions and events once they are booked in Louisville. Specifically, I work with groups in the sports, education and cultural markets. CSMs are expected to be masters of everything in their cities. We essentially become pseudo staff members of the groups we work with to help make their transition to our city as smooth as possible. Attendance building, welcome programs, and assisting with operational needs and logistics is the name of the game." HOW HE GOT HERE: "I was finishing up my degree in communications and realized that my interest was just that—communicating. I had been involved in the hospitality industry locally without even knowing it, working in operations at a local theme park and the Louisville Zoo. I was also serving in the US Marine Corps at the time in logistics, but I had never worked a hotel or CVB. I actually didn’t even know what a CVB was until I started preparing for my interview. I consider myself very fortunate to get the opportunity to interview and eventually get this position."
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